Skip to content
Home » Refund Policy

Refund Policy

We hope you and your pup love what you’ve ordered! and we’ll try our best to apply a better service for you, please don’t worry.

Please pay attention to the following conditions about the products.

If you receive products with quality problem, please contact us, with the order number and the product condition / within 24 hours. Unauthorized returns may be refused or disregarded.

If there is no quality problem we cannot support resend and refund.

If your products have quality problem, we can support. After you receive the product, if the product have any problem, you can tell us , we will give you a satisfy solution.

If you choose a wrong size of coat, hoodies & another products, we are sorry, we cannot support resend and refund .if we send a wrong size will give you a satisfy solution.

ComelyPet.com reserves the right not to refund product(s) that are not In accordance with the above conditions.

Our products do not have a warranty.

Unfortunately we are not able to refund / replace design your own statement t-shirts / hoodies / pet nail clippers scissors and other products unless faulty, therefore, we are not able to exchange the products either because of the color or the size, so please be careful in your purchase and please measure your dog carefully.